Shipping Policy

Where we ship We currently ship within Australia only. International shipping is coming soon — watch this space.

Shipping costs Shipping is calculated at checkout based on your location and order size. No surprises.

Dispatch timeframe We dispatch all orders within 1–2 business days of payment being confirmed. Orders placed on weekends or public holidays will be dispatched the next business day.

Delivery timeframes Once dispatched, delivery times will vary depending on your location. You'll receive a tracking number via email as soon as your order is on its way.

Delays We do our best to get Framed to you as quickly as possible. Once your order has left our hands, delivery timeframes are in the hands of the carrier. We appreciate your patience during busy periods.

Something wrong with your order? If your order arrives damaged or doesn't show up, get in touch at framedcosmeticsau@gmail.com with your order number and we'll sort it out.